Terms And Conditions Of Rozen Outfits

Please read these Terms & Conditions carefully before using the Rozen Outfits website (https://qa-shop.rozenoutfits.com/), hereinafter referred to as we, us, our, Company, or Rozen Outfits.

By accessing, browsing, creating an account, or purchasing any product from this website, you (the Buyer, Customer, User, or You) acknowledge that you have read, understood, and agreed to be bound by all clauses and sub-clauses of these terms.

If you do not agree with any part of these terms, please refrain from using this website and do not purchase any products.

Rozen Outfits reserves the right to change, modify, or update these terms at any time without prior notice. Changes become effective immediately after posting. Continued use of the website means acceptance of updated terms.

Website means https://qa-shop.rozenoutfits.com/ and all its sub-domains, pages, and content.

Product means all clothing, fashion items, accessories, and other goods displayed and available for sale on the website.

Order means a formal request made by the customer through the website to purchase a product.

Payment means funds provided by the customer to pay for products.

Delivery means the process of transporting the product to the customer-provided address.

User Account means the personal account created by registration on the website.

You may need to create an account to access specific features. You must provide accurate, complete, and up-to-date information during registration.

You are responsible for ensuring that all provided information, including name, address, phone number, and email, is correct. Rozen Outfits is not liable for issues caused by incorrect information.

Maintaining the confidentiality of your password and account login details is your responsibility. You are responsible for all activities under your account.

You must notify us immediately of unauthorized use or security breaches.

Rozen Outfits may suspend, limit, or terminate any account at any time, with or without cause or prior notice.

We strive to display product details, images, colors, and sizes accurately. However, exact screen-to-product color matching cannot be guaranteed.

We do not guarantee that all product descriptions are fully accurate, complete, or error-free.

All products are subject to stock availability. Items may be discontinued at any time.

Rozen Outfits is committed to quality and applies quality control standards.

We reserve the right to modify product designs, colors, materials, or specifications without prior notice.

All prices are displayed in Bangladeshi Taka (BDT), unless stated otherwise.

Prices may change at any time, but confirmed orders are not affected, except in cases of clear clerical errors.

If a product is listed at an incorrect price, Rozen Outfits may cancel the order, offer the corrected price, or refund any paid amount in full.

Displayed prices may or may not include applicable VAT or taxes. Final pricing is shown during checkout.

Delivery charges may apply separately and are shown during order placement.

Selecting products and completing checkout is an offer to purchase, subject to acceptance by Rozen Outfits.

Order confirmation by email or SMS is acknowledgment of receipt, not acceptance.

A legally binding contract is formed only after dispatch or shipment confirmation.

Rozen Outfits may reject or cancel orders for stock limitations, pricing errors, inconsistent information, payment authorization failure, fraud suspicion, unusual bulk quantities, or other reasonable causes.

Available payment options may include Cash on Delivery (COD), mobile banking (such as bKash, Nagad, Rocket), debit or credit cards, bank transfers, and online payment gateways.

We strive to keep payment processing secure, but transmission over the internet cannot be guaranteed as fully secure.

We provide delivery coverage across districts of Bangladesh, and other countries where applicable.

Delivery times are estimated and not guaranteed. Delays from events such as natural disasters, strikes, or pandemics are outside our liability.

Customers must provide accurate delivery addresses. Rozen Outfits is not liable for losses due to incorrect address information.

Risk of loss or damage passes to the customer upon successful delivery.

Returns and exchanges are accepted for defective or damaged products, incorrect item delivery, or wrong size delivery.

Requests must be submitted within 7 days of receiving the product.

Products must be unused, unwashed, and returned with original tags and packaging.

Innerwear, customized products, and clearance sale items are non-returnable unless otherwise stated.

After return approval and inspection, refunds are processed through the original payment method, store credit, or another mutually agreed method.

Refund processing typically takes up to 10 working days depending on bank or payment processor timelines.

All content, including text, images, logos, designs, software, and code, is owned by Rozen Outfits and protected by intellectual property laws.

You may not copy, reproduce, distribute, or commercially use any site content without prior written consent from Rozen Outfits.

Users are strictly prohibited from the following actions:

• Introducing viruses or malware.
• Attempting to hack or breach security systems.
• Using automated bots or scraping tools.
• Placing fraudulent orders.
• Posting offensive or defamatory content.

The website and services are provided on an as-is basis without warranties.

Rozen Outfits is not liable for indirect, incidental, or consequential damages arising from use or inability to use the website.

Maximum liability for any claim will not exceed the amount paid by you for the specific product involved.

These terms are governed by the laws of the People's Republic of Bangladesh.

Any dispute should first be attempted to be resolved by mutual discussion. If unresolved, it will be settled in the competent courts of Bangladesh.

For queries or complaints, contact us through https://qa-shop.rozenoutfits.com/ and the contact information listed on the website.

Effective Date: 2025.

Copyright © 2025 Rozen Outfits. All Rights Reserved.